POPULAR
FAQS
How do I track my order?
An email will be sent providing you with your order confirmation and tracking details. Alternatively, you can contact our customer experience team for more information.
How long does shipping usually take?
Please allow for 1-2 business days for order processing. (This may take longer during public holidays).
Shipping times are dependent on your location and also shipping providers.
Express delivery: 1 - 3 business days
Standard delivery: 2 - 4 business days
Can I amend my order?
Unfortunately, once your order has been placed and processed in warehouse we are unable to amend any details or items.
How do I make a return?
You can start the returns process via the Returns Portal
I want to collaborate.
Whilst VERAVI is an independent luxury retailer, we're also dedicated to building a thriving marketplace. We’re empower brands by leveraging our customer base and infrastructure, enhancing visibility, and driving sales. If you’re interested please complete the contact form below and one of our representatives will be in touch.
Do you ship overseas?
Yes, we do ship overseas. Please note that shipping costs may vary depending on the destination.
If your query remains unanswered, kindly contact one of our representatives using the provided form below. We endeavor to respond promptly within 48 hours.