Terms and Conditions
1. Acceptance of Terms
By placing an order with Veravi Fashion ltd, you agree to be bound by the following terms and conditions. Please read these terms carefully before completing your purchase. If you do not agree with any part of these terms, do not proceed with your order.
2. Orders and Payments
(a) All orders are subject to acceptance and availability.
(b) Prices for products are as displayed on the website and are subject to change without notice. We reserve the right to correct any errors in pricing.
(c) Payment is processed securely through [Your Payment Gateway]. Your payment information is encrypted and is not stored by us.
3. Shipping and Delivery
(a) We aim to dispatch orders within [specified time frame] after the order is placed. However, delivery times may vary depending on your location and other factors beyond our control.
(b) Shipping costs are calculated at checkout and are the responsibility of the customer.
(c) Veravi Fashion ltd is not responsible for any customs duties or taxes incurred on international shipments.
4. Returns and Exchanges
(a) We accept returns within 14 days of receipt of the product. The item must not be used, washed, or worn, and must be returned in its original packaging with tags intact, in a re-sellable condition.
(b) Items such as underwear, swimwear, pierced jewelry, and those with traces of aftershave, perfumes, cigarette smoke, and makeup cannot be returned for hygiene reasons.
(c) To initiate a return, please contact our customer service team. Returns postage is done at the buyer's own cost and risk. We advise that you take out enough postal insurance to cover the value of the contents, as Veravi Fashion ltd will not be liable for any returns misplaced during transit.
(d) Refunds will be processed within 3 business days days after we receive the returned item. The refund will be issued to the original payment method. For sale items, a credit note will be issued instead of a refund. The credit note can be used for future purchases on our website.
(e) Please note that exchanges are currently not offered.
(f) We reserve the right to refuse returns that do
not meet our return policy requirements.
5. Product Information
(a) We make every effort to display accurate product images and descriptions. However, we do not warrant that product descriptions or other content on the website are accurate, complete, reliable, current, or error-free.
(b) Colours of products may vary depending on your monitor settings, and we cannot guarantee that your monitor's display accurately reflects the actual colours of the products.
6. Intellectual Property
(a) All content on Veravi Fashion ltd, including but not limited to images, text, and logos, is the property of Veravi Fashion ltd and is protected by intellectual property laws.
(b) You may not use, reproduce, or distribute any content from Veravi Fashion ltd without our express written consent.
7. Privacy Policy
Your use of Veravi Fashion ltd is also governed by our Privacy Policy.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of your jurisdiction. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of your jurisdiction.
9. Contact Information
If you have any questions or concerns about these terms and conditions, please contact our customer service team.
Privacy and Cookie Policy
1. Collection of Personal Information
(a) Veravi Fashion Ltd collects personal information, including but not limited to, name, address, email, and phone number, to process orders and provide a personalised shopping experience.
(b) We may also collect information such as IP addresses and browsing behavior to improve our website and enhance user experience.
2. Use of Personal Information
(a) Personal information collected by Veravi Fashion Ltd will be used for order processing, communication, and internal analysis. We do not sell or disclose your personal information to third parties without your consent, except as required by law.
(b) By using our website, you consent to the collection and use of your personal information as outlined in this Privacy and Cookie Policy.
3. Cookies
(a) Veravi Fashion Ltd uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze website traffic, personalize content, and provide targeted advertisements.
(b) You can disable cookies through your browser settings; however, this may affect certain features and functionality of the website.
4. Security
(a) Veravi Fashion Ltd employs industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Updates to the Privacy and Cookie Policy
(a) Veravi Fashion Ltd reserves the right to update or modify this Privacy and Cookie Policy at any time. Any changes will be effective immediately upon posting on the website.
6. Contact Information
(a) If you have any questions or concerns about our Privacy and Cookie Policy, please contact our customer service team.